Refund & Cancellation Policy
The UGC Playbook by BigBrandDigital is a practical learning platform designed to help creators build real, paid brand collaborations.
Last Updated: February 15, 2026
Thank you for purchasing from The UGC Playbook.
Due to the nature of digital products, NON downloadable content, and online educational resources, we maintain a strict No Refund & No Cancellation policy.
1. NO REFUNDS
- All purchases are final and non-refundable.
- Once access to digital content is granted, no refunds will be issued under any circumstances.
- This includes, but is not limited to:
- Change of mind
- Non-usage of the product
- Dissatisfaction with content
- Lack of results or outcomes
2. NO CANCELLATIONS
- Orders cannot be cancelled once placed.
- Subscription cancellations (if applicable) will only prevent future billing and will not refund past payments.
3. ACCESS ISSUES & TECHNICAL SUPPORT
If you face technical issues accessing purchased content:
- Contact our support team immediately
- We will assist in restoring access or resolving the issue
This does not qualify for a refund.
4. UNAUTHORIZED PURCHASES
In case of proven fraudulent or unauthorized transactions, we may review the case at our discretion after verification.
5. POLICY ACCEPTANCE
By purchasing from The UGC Playbook, you:
- Acknowledge that you have read and understood this policy
- Agree to the No Refund & No Cancellation terms
6. CONTACT SUPPORT
For access-related assistance only:
The UGC Playbook
📧 Email: support@theugcplaybook.in
🌐 Website: theugcplaybook.in