Refund & Cancellation Policy

The UGC Playbook by BigBrandDigital is a practical learning platform designed to help creators build real, paid brand collaborations.

Last Updated: February 15, 2026

Thank you for purchasing from The UGC Playbook.

Due to the nature of digital products, NON downloadable content, and online educational resources, we maintain a strict No Refund & No Cancellation policy.

1. NO REFUNDS

  • All purchases are final and non-refundable.
  • Once access to digital content is granted, no refunds will be issued under any circumstances.
  • This includes, but is not limited to:
    • Change of mind
    • Non-usage of the product
    • Dissatisfaction with content
    • Lack of results or outcomes

2. NO CANCELLATIONS

  • Orders cannot be cancelled once placed.
  • Subscription cancellations (if applicable) will only prevent future billing and will not refund past payments.

3. ACCESS ISSUES & TECHNICAL SUPPORT

If you face technical issues accessing purchased content:

  • Contact our support team immediately
  • We will assist in restoring access or resolving the issue

This does not qualify for a refund.

4. UNAUTHORIZED PURCHASES

In case of proven fraudulent or unauthorized transactions, we may review the case at our discretion after verification.

5. POLICY ACCEPTANCE

By purchasing from The UGC Playbook, you:

  • Acknowledge that you have read and understood this policy
  • Agree to the No Refund & No Cancellation terms

6. CONTACT SUPPORT

For access-related assistance only:

The UGC Playbook

📧 Email: support@theugcplaybook.in

🌐 Website: theugcplaybook.in